FREQUENTLY ASKED QUESTIONS
Find the answers for frequently asked questions on this page.
Our facility is located in İzmir, Turkey.
No, we do not require each product to be ordered in container basis. We are able to manufacture in smaller batches and let you choose your own selection of products that you wish to include in your container. That way, you do not have to worry about excess inventory and receive more than one type of product at once.
While we can export to any reachable destination in the world, we are currently most active in the Netherlands, Sweden, Australia, U.S.A, Canada, Kuwait, Israel, U.A.E, France.
Customer experience is important to us, so we work closely with our customers to handle any complaints. We stand by our products and take responsibility consistently opting for a solution oriented approach.
-İlgili olduğunuz ürünleri ambalaj bilgileriyle beraber ceren@ontad.com.tr adresine iletirseniz sizlere en kısa sürede geri dönüş sağlayabiliriz.
We carry Halal, Kosher, BRC and ISO 22000:2018 certificates.
Sayfamızda cevabını alamadığınız sorularınız varsa ceren@ontad.com.tr veya 0232 877 16 26 numaradan bize ulaşabilirsiniz.